Shipping policy

Shipping & Delivery Policy

1. Order Processing & Payment

• Shipments will be initiated only after full payment is received.

• Orders remain pending until payment confirmation.

2. Shipping Terms

• All shipping/logistics costs are paid by the customer before delivery.

• Delivery timelines begin only after:

  • Complete payment confirmation

  • Final artwork approval

3. Delivery & Inspection

• Customers must:

  • Inspect goods immediately upon delivery

  • Report damages/errors within 48 hours with photo evidence

  • Return defective items if requested (at our discretion)

4. Transit Issues

• Transit damages must be claimed directly with the courier

• We provide supporting documentation for claims

• No reshipments/refunds for address errors or missed deliveries